At Handyworkman Inc., we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information, as well as your rights regarding that information. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
To provide and improve our services, we may collect the following information:
- Personal Information: Name, address, phone number, email address, and other contact details you provide during service requests.
- Service Details: Information about your property, service needs, and preferences.
- Payment Information: Credit card details, billing addresses, and related financial data for payment processing.
- Media Content: Photos and videos of your property taken before, during, and after service completion.
2. How We Use Your Information
Handyworkman Inc. uses the collected information for the following purposes:
- To perform, schedule, and complete the handyman services you requested.
- To communicate with you about appointments, updates, and customer service inquiries.
- To process payments and send receipts or invoices.
- To market and promote our services through email campaigns, newsletters, and advertisements.
- To showcase the quality of our work by sharing anonymized or property-based before-and-after photos and videos on social media platforms, our website, or promotional materials.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: Third-party vendors assisting with payment processing, email communication, or digital marketing.
- For Legal Requirements: When required by law or in response to legal processes, such as subpoenas.
- To Protect Our Business: When necessary to enforce our terms, prevent fraud, or protect the rights, safety, or property of Handyworkman Inc.
4. Photos and Videos
Handyworkman Inc. reserves the right to take photos and videos of your property before, during, and after service completion for the following purposes:
- Documenting the scope of work performed.
- Training and quality assurance.
- Marketing and promotional materials, including posts on social media platforms.
We will not include any identifying personal details, such as names or addresses, in these materials.
5. Data Retention and Security
We retain your information only as long as necessary for business purposes or as required by law. Handyworkman Inc. uses industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure.
6. Your Rights
You have the following rights regarding your personal information:
- Access and Updates: You may request access to your personal information and ask for corrections.
- Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or contacting us directly.
- Media Requests: If you do not wish for photos or videos of your property to be used for marketing, you may request exclusion by contacting us prior to service completion.
7. Updates to this Privacy Policy
Handyworkman Inc. reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices or for legal compliance. We encourage you to review this policy periodically. The date of the last update will be indicated at the top of this page.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.
By using Handyworkman Inc.’s services, you acknowledge and agree to the terms of this Privacy Policy.